Advice to keep your computer clean and your personal data
Please be aware that all student open access PCs will
automatically logoff after 30 minutes of inactivity. Any
unsaved work will be lost.
The ICT Department is now offering a new service that will
allow students and staff to store, share and collaborate on
documents using any Internet enabled device anywhere in the
Canvas is the University’s new Virtual Learning Environment
(VLE) replacing eBridge from the academic year 2016 onwards.
Find out what happens to your ICT account when you graduate.
Make sure you are aware of the risks when using email.
Instructions on encrypting laptops, memory sticks and personal
hard drives to keep private information private.
Information about our Customer Satisfaction Survey and
The iHull app gives students, staff and visitors access to a
range of information about studying at the University.
An overview of the touchscreens and projectors in
The Microsoft Lync messaging tool is available to members of
staff for installation onto their University PC and can even be
used to stay in touch with colleagues from your own laptop or
mobile from off-campus.
Microsoft have ceased support for any version of Internet
Explorer prior to version 11. There will be no further
security updates for older versions.
ICTD set a minimum specification for PC Hardware each year in
order to ensure that computers used by both staff and students meet
Here are some instructions to help you add an out of office
message to your University email account.
In the next few weeks the ICT Department will be installing
PingFederate, a new and more resilient authentication resource
replacing the University's Central Authentication
Service (CAS). Find out more here.
Powwownow offers instant conference calling, available 24/7,
with up to 50 participants per call, wherever they are in the
Microsoft have issued a product recall notice for AC power cords
supplied with their Surface Pro tablet devices shipped prior to
15th July 2015. Due to the nature of the possible fault, the
University requires all users to check their power cords as soon as
When using your computer on the University campus network,
please check that proxy settings for your operating system and/or
web browser match those as detailed on this page.
A number of technologies currently used in our lecture theatres
are coming to the end of their natural life. This page details
how ICT proposes to manage the transition to newer
This policy covers the following types of equipment: Desktop
PCs, Laptops, Tablets and mobile devices and PDAs.
Know where you're saving your work, advice on memory sticks and
why it's worth saving to your network drive.
Information and advice about accessing shared folders.
Many departments currently use a type of shared mail folder
(mail-enabled public folder) which are in a format no longer
supported by Microsoft. As a result over the coming months ICT will
be moving all mail-enabled public folders to Shared Mailboxes.
With SharePoint 2013, you can manage content, publish
information, track processes, and manage your overall business
activities. In addition, SharePoint 2013 provides social features
such as microblogging, feeds, likes, mentions, and hashtags to get
everyone in your organisation on the same page and communicating
There are a range of SmartPrint branded multi-functional
machines in open access areas across the University campus and the
Library. You can use SmartPrint machines to print documents from
any open access PC or from your laptop, mobile or tablet when
connected to the eduroam wireless network. SmartPrint machines also
allow you to copy and scan your documents to email.
Broadcast your lectern screen to every PC in the room.
If your PC has not been re-imaged since 2013, it will be running
an old end of life image. ICT will be in touch with you shortly to
arrange your PC to be upgraded to the latest version of the
University staff image.
Find out where to use video conferencing on the Hull campus and
how to stay secure.
To work on files and services that are normally only available
whilst on the campus network, such as our network drives and
Corporate Systems suite, you will need to set up a VPN connection.
Find out more here.