Information and Communication Technology


  • Essential IT systems upgrade works will be performed from 18:00 for between two and four hours on Thursday evening this week.
  • The latest ICT Regulations state that use of your University email account for personal use is discouraged.
  • The Managed Print Service will be unavailable from 17:30 for up to 4 hours tonight for maintenance.
  • To ensure reliable and efficient system performance during Clearing, please avoid running heavy tasks in corporate applications over the next two days unless these are required for Clearing.
  • To ensure essential ICT services are protected during this crucial time, only emergency changes to safeguard Clearing systems are likely to be authorised during w/c 15 August.
  • Several members of staff have recently been tricked by scam emails into downloading malicious software called ransomware. Ransomware renders files or system useless unless a payment is made.
  • On Friday 5 August at 16:30 the University‚Äôs SharePoint service will be migrated from an externally hosted platform to within the ICT Department. The process will be complete by 12:00 noon on Monday 8 August.
  • Following the warning published in the eBulletin on 15 April, we are now seeing a number of messages containing malware, possibly ransomware. The scam messages have used subjects relating to legal proceedings and invoices.
  • From Monday 25 April, QuickTime for Windows will be automatically uninstalled from University managed PCs. This is the recommended action now that Apple are no longer updating the product, including fixing security vulnerabilities.
  • Access to the SharePoint service was restored at 14:00. The service currently remains stable. ICT wishes to apologise for the inconvenience caused during this outage.

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