Certificates and registered names

It is your responsibility to ensure that your name during your time at the University has been registered correctly on the Student Portal (University Academic Information System).

The name recorded is exactly the name that will appear on your certificate and the departmental pass list. This is the University’s official record of your graduation.

Therefore it is important to ensure that your name is identical to that shown on your birth certificate, national ID card, passport, etc. If you are an undergraduate any change to your registered name must be notified to your department well in advance of the ceremony and before the formal approval of your award. Unfortunately, it is not possible to change or amend names after you graduate and the certificate has been issued so please make sure that your name was correctly recorded when you registered at the beginning of your last academic year.

If you list names on your graduation reply form which differ from those registered on the Student Portal (University Academic Information System), these will not be included on your certificate unless changed through your department well in advance of the ceremony and before the formal approval of your award. Please note that the formal approval date is not the graduation date.

If you are a student from a country where names are shown in a different order from the norm in the UK, Student Administrative Services (Graduation) can ensure that your names are printed on your certificate in the order that is conventional in your home country. So that requests can be processed in time, you must indicate this on the reply form or email us stating the order of names you require. We need at least five weeks’ notice to process this in time for your graduation. Please note that Student Administrative Services (Graduation) is only authorised to amend the order of names – we cannot add, delete or change the spelling of names already recorded on the Student Portal.

Dispatch and collection of certificates

If you are attending the ceremony you will be presented with your certificate on the day. For those not attending and graduating in absentia certificates will be sent out to the address provided on your reply form in the week beginning 23 July 2012. However, if you wish to collect your certificate in person or authorise someone to collect it on your behalf after the ceremony you will need to give advance notice of this by completing a certificate collection form at least three weeks before the ceremony.  The person collecting the certificate will be required to produce some personal identification, together with a letter of authorisation from you. Certificates will only be available for collection from the Customer Service Desk, 2nd floor, University House following the graduation ceremonies and will not be available for collection before the ceremony is held.

Certified true copies of certificates

Please take care of your certificate as only one original is produced. If you lose your certificate or it is badly damaged and you need a certified copy, you can apply in writing via email or you can visit the 'Your Graduation' web pages and download a copy of the Certified Copy Certificate Application Form. Copy certificates cost £30.00. Please complete payment details on the application form or write a cheque for the appropriate amount, payable to ‘The University of Hull’. Please send applications and payments to Student Administrative Services (Graduation), University of Hull, Hull, HU6 7RX.

Authenticated photocopies of certificates

If you require an authenticated photocopy of your original certificate, you will also need to send a photocopy of your original certificate (if requested after graduation) with your application. You can apply in writing to Student Administrative Services (Graduation) via email or you can visit the 'Your Graduation' web pages and download a copy of the Certified Copy Certificate Form. Authenticated photocopies cost £3.00. Please complete payment details on the application form or write a cheque for the appropriate amount, payable to ‘the University of Hull’. Please send applications and payments to Student Administrative Services (Graduation), University of Hull, Hull, HU6 7RX.

Transcripts

If you have a query about your transcript or wish to order more copies, please contact Student Administrative Services on 01482 466788 or via email.